Why Our Patients LOVE Our No-Wait Policy

Why Our Patients LOVE Our No-Wait Policy

At CPCH, we are on-time, every-time for our patient appointments. Why are we so obsessed with being on time? Learn more from our founder, Dr Jennie Byrne

Feb 4th, 2019

I hate waiting!

The CPCH no-wait policy was born out of my own frustration with doctor appointments. Many times I would go to my doctor’s office and wait, and wait, and wait. I started blocking 4 hours out of my workday just so that I could sit and wait in another doctor’s office!

As a busy working parent of two, I always feel like there is never enough time to get everything done in my day. As a psychiatrist and a therapist, I know that time is one of the most precious things we all have.

So when I opened CPCH in 2010, I committed to seeing my patients on-time, every-time. As we have grown, the entire CPCH team remains committed to this no-wait policy. We value your time and our patients value our time.

How else does CPCH help our patients save time?

  • live customer support M-F 8AM-5PM – so no playing phone tag
  • 24/7 urgent access to your doctor – so no going to urgent care after hours
  • convenient appointments – early morning, evening, weekends so you don’t miss work
  • televideo appointments – so you don’t waste time in traffic

Want to learn more? Please contact us at 919-636-5240.

Dr. Jennie Byrne, M.D., PhDDr. Jennie Byrne, M.D., PhD
With over 15 years of medical expertise, Jennie Byrne, MD, PhD, is a board-certified psychiatrist with experience treating mental health conditions in adults, including dementia, attention-deficit hyperactivity disorder, anxiety, and depression. After practicing in New York City for 12 years, Dr. Byrne relocated to North Carolina in 2008; she currently cares for patients in Chapel Hill, North Carolina, at Cognitive Psychiatry of Chapel Hill. Dr. Byrne earned her bachelor’s degree at the University of Pennsylvania in Philadelphia. She then received her doctorate from New York University Department of Neurophysiology. She also has a doctorate of medicine from New York University School of Medicine. Dr. Byrne went on to complete a psychiatry residency at Mt. Sinai School of Medicine in New York. In addition to her work as a psychiatrist, Dr. Byrne has performed extensive research on attention, memory, and depression. As a board- certified adult psychiatrist, Dr. Byrne focuses on the needs of each patient to pro.

On February 27rd, our current electronic health system will transition to a new and advanced system to better serve you: Athena. Prior to the transition date, you will be sent a registration link to create a new patient account in Athena. If you have any immediate questions or concerns, please do not hesitate to contact your therapist, or call our office to speak to a staff member.